How completed documents and services are delivered to you after processing.
As a digital service facilitation center, the "delivery" of our service means providing you with the completed document, acknowledgement, application number, or certificate once it is processed and issued by the concerned authority.
We do not sell or ship physical products. Our deliverables are documents and services, delivered digitally or collected in person.
Completed documents are delivered to you through one or more of the following channels:
If a service requires a physical printout, card, or original document, you may:
Physical delivery timelines depend on the issuing department and postal/courier service, and are not controlled by us.
| Type | Typical Delivery Time |
|---|---|
| Digital document (after issuance) | Immediate – within a few minutes |
| Application acknowledgement / number | Same day |
| Government certificate processing | Varies by department (a few days to weeks) |
| Physical document collection | As notified, once ready |
To process your application, we may ask you to upload supporting documents (Aadhaar, photo, certificates, etc.) through a secure upload link sent to you. Please provide clear, valid copies. Incomplete or unclear documents will delay processing.
Your uploaded documents are handled securely and used only for the purpose of your application. See our Privacy Policy for details.
Every application is assigned a unique ticket number. You can check the status of your application at any time:
If you do not receive your document after it is marked complete, please check your spam folder, ensure your mobile number and email are correct, and contact us. We will re-send the document or provide an alternative download link at no extra cost.
For any delivery-related questions, reach out with your ticket number:
Contact us — we're happy to help clarify anything.